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Documenting your payments. (Posted by Arky Girl)
First, go to your post office and get several "certified
mail; return receipt requested" stickers. Most of you are already using
certified mail anyway. Get twelve of them (one year's worth)and take them
home in order to ease this process later.
Fix your envelope (use a small envelope rather than a business-sized
envelope) showing your return address and your mortgage servicer as the
addressee. Peel the tracking number from the left side of the sticker and
place it in the appropriate box on the green card. Put your certified mail
stickers on the envelope in the correct area. Fill out all information on the stub concerning where this
piece of mail is going, but leave it attached to the “sticky” portion on the
envelope.
Write your check.
Copy the envelope WITH STICKER AFFIXED (fold the stub out with it still
attached and the servicer's name and address visible) AND your check onto one
sheet of paper.
Mail your payment. The stub you receive at the Post Office will be
dated...HANG ON TO IT AT ALL COSTS. This stub has your tracking number and
proves mailing date. Put your stub with your copy (use a paperclip) and wait.
When you receive your signature card from the addressee in your mailbox, copy
everything onto one sheet of paper. It is tight, but can be done if you have
used the small envelope and don't have
business-size checks.
Now you have one sheet of paper that shows your check and the date it was
written, the envelope proving that the article was truly mailed
to your servicer (the tracking numbers will match), a stub proving mailing
date, and proof that the servicer received it.
Have it notarized. Most banks do this free as a courtesy to their customers.
Take this notarized sheet of paper to your courthouse and tell the court
clerks that you want to enter it as an affidavit into public
record. There is usually a nominal per page fee (that is why you want to keep
it on one page if at all possible). Ask for a copy of this after it has been
stamped by the clerk and take it home with you.
Now you can do one of two things, depending on your situation.
If your servicer is doing a lousy job of recordkeeping (ha,ha) and hassling
you night and day and you know that those payments are made, here is what to
do.
Make a copy of your sheet showing all this info WITH the court clerk’s stamp
and mail this copy to your servicer with a letter of explanation. Tell them
since they cannot seem to keep good records that you are going to help them
out by having these payments recorded every month at the courthouse as public
record.
Try to do this civilly (gag) as you do not want to antagonize them. You only
want to make them aware of what you are doing.
Tell them if they have questions about your loan payment from now on that the
information will be available from the courthouse. Give them the mailing
address of the courthouse and a telephone number for the clerk's office and
ask that they direct any future questions to the court clerks.
As always, keep copies of all correspondence, but this does not have to be
mailed certified mail. Do this the first two or three months and then skip it
thereafter. They should know by this point that you are serious. If they
continue to
call you, keep referring them to the court clerk's office. That way the
servicer can verify that your payment record is truly entered.
If you are not being tormented but still feel you need to protect yourself
"just in case", simply keep your copy and skip the letter to the
sevicer.
Put these copies into a notebook or folder of some sort and keep it current.
Attach your cancelled check to your sheet of paper when you
get it (or a copy of your bank statement showing the check has cleared).
If your servicer begins returning payments, carefully open their envelope,
read the letter, and return the letter and the returned check to the
envelope. Mark this envelope “#1” (assuming this is the first time this has
happened). On the sheet of paper corresponding to the info about the mailing
of that check, put “#1” and a brief explanation of why the servicer returned
your payment.
If it happens again, do the same thing, but mark it “#2” and again match it
with the correct mailing info and so on. This keeps everything correlated and
in order. Make sure you leave both the letter and the returned check in the
envelope. This also goes into your folder or notebook. ALWAYS keep the
envelopes from servicer's mailings; sometimes dates are exremely important!
If the servicer tries to pull one of those sneak-attack foreclosures, you are
armed and dangerous because your information was public record before theirs.
If they are claiming that your payment six months ago was late or never
received and you recorded that it was six months ago, well, gee, they will be
embarrassed in court. Judges have to pay attention to public record.
If the servicer files any kind of legal proceedings, these affidavits will be
the first thing to jump up and bite them because they are public record
already.
This folder is also a powerful tool should you have to run to court to get an
emergency injunction to stop a foreclosure. You will not have to dither about
looking for records. It will all be there; proof of check number, proof of
mailing date, proof of receipt. And anything
returned by the servicer for whatever BS reason they have for returning it.
You will have enough organized proof for any judge to be able to make a quick
assessment and decision that you have indeed been mailing your mortgage
payments. You will undoubtedly get your injunction.
Cancelled checks alone are no good as the servicer will simply claim that you
did not mail it until the day your payment was due (or
after). They certainly will never admit that they "aged" the check
in order to create bogus past due fees!
Anyone can write any date on a check, after all, and you need rock-solid
evidence. Half the battle is to have clear, chronological records that prove
beyond a doubt that you have made every effort in good faith to live up to
your contract.
Then you cannot be held responsible for the servicer "aging" your
payment and all that other nonsense they pull. Once you have mailed
your remittance in good time it is up to the servicer to get its work done in
a timely manner.
Servicers are notorious for sending out BS letters claiming that you did not
do this or that with "funny" dates on them. That is why they are so
aware that dates can be fiddled with. If you are entering this information
monthly, they will not have a leg to stand on in court. Your proof has
already been filed.
Then there is the insurance scam that they like to pull. If this is an issue
in your case, enter a copy of your private policy into public record as well
to prove that you have always had insurance. It is a good idea to get a
printout of some sort showing the history of your policy from your agent in
order to show that you have been covered all along. Then just enter it twice
a year or so to stay fairly current.
The servicer counts on making the borrower into a nervous wreck by pulling
fast ones at the last minute. By doing this you should have all the
ammunition necessary to take them on and win!
Since you have covered your bases already the servicer will then be forced to
explain to the court how they bungled things up so badly. You have prepared a
kick-butt offense, which will force THEM into the defensive posture instead
of you being there. It is always better to be on the offensive in legal
matters.
After following this procedure for two or three months you will get the feel
for the flow of it and it will not seem so difficult. Once you find out the
fee for entering the affidavit into the record, ask the clerks if you can
mail it in monthly with the fee and a self-addressed stamped envelope for
your copy to be sent back to you if getting to the courthouse is a problem.
If every soul being held in captivity by these servicers would do this, I do
not think it would not be too long before a noticeable drop in
foreclosure rates would be noticed.
Judges tend to believe whatever these servicing companies say. Perhaps they
cannot comprehend the lies and deceit these companies will engage in once you
have been targeted. Perhaps they feel that large companies keep better
records. Perhaps they buy into that "all our borrowers are
deadbeats" mantra. Who knows.
After catching the servicers in a few attempts at fraud and perjury, this
particular judge will now make them double prove everything! Nothing makes a
judge more irate than being played for a fool in his/her own courtroom.
Eventually the judges, YOUR most powerful ally, will see that the “deadbeat”
label the servicers glue on their borrowers is not always fact. We need to
shift the entire judiciary’s thinking processes; it will be slow, long and
tedious, but enough people following this method can help bring that about.
I hope this helps some of you.
Believe me, this is the absolute best way of protecting yourself if you
should become a target. The servicers will gnash their teeth if you are doing
this and you will feel much more secure.
I am still looking into what constitutes a target. It seems to be a
combination of ethnic issues and the desirability of your property for
various types of development. Since no one yet knows, there is no way to
predict who might become a target at this time. So, be prepared.
Even if you never have a problem, you will sleep better at night for the
entire life of your mortgage!
Good luck!!
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A classic story of how you can get
scammed. (Posted by Mark)
Fairbanks
acquired servicing rights from Ocwen.
When the rights transferred, Fairbanks wouldn't accept a payment for their
first month. They claimed they
couldn't accept payment for thirty days after they notified me of the
change. I tried to pay Ocwen. They wouldn't accept payment either,
saying they no longer even had me in their computers.
As instructed, I waited the thirty days Fairbanks, then tried to pay
again. Now Fairbanks said: “I didn't
need to pay, my account was current.”
I was dumb in those days, and thought they would come screaming for a
payment when they found their mistake.
Three months later, Fairbanks started claiming I had bounced payment
checks. Of course, I can prove I
didn't bounce checks. Their real ace
in the hole when we get in court will be the payment I didn't make. Just to be complete, and try to discover
why Fairbanks reps told me my account was current when it was a month behind,
I asked Ocwen for a copy of my payment history. Well, they stalled and tried to fake me out and a bunch of
other stuff, but I finally found someone there who didn't know I wasn't
supposed to get a payment history, and they faxed me one. Ocwen falsified my payment history for two
months after Fairbanks took over. Of
course, this was part of the plan.
Now,
when we get to court, Fairbanks can blame everything on Ocwen, and back and
forth. It is a mess. I need to prove they cooperated.
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Another
part of our problem. (By Clyde Knight Jr.)
I was misled into
bankruptcy by my previous attorney Ed Pontiex of the Virginia
Beach base legal clinic Berg and Associates. The lawyer and the mortgage company worked
in tandem. Mortgage Company then
filed false claim with Veterans Administration and USBC for failure to make
payments. Mortgage Company then
placed ads in newspaper with auction date for my home in preparation for sale. I was forced to relocate my entire family
- Wife, kids and our dog.
The
US Bankruptcy Court held a Hearing. Judge ruled after it was proven that payments were in
fact withdrawn from my bank account by Mortgage Company, and requested
the Mortgage Company and I come to some type of settlement that would allow
me to move my family back home to Virginia.
USBC VA Trustee
Frank Santoro and USBC VA Judge admonished previous attorney for inaction and
failure to properly represent client.
Veterans Administration then stated that said foreclosure was
removed. Mortgage Company is Homeside
Lending, a.k.a. Washington Mutual Bank.
USBC Trustee VA and USBC VA and their Accountant are recorded in court
transcripts and are witnesses to Homeside Lending's Predatory servicing
practices.
Mediation Attorney Robert
Roussos is also a witness to Homeside Lending’s Predatory Business Practices
and is willing to testify to that fact.
Witnesses don't understand Homeside Lending's refusal to settle case.
Since 2000, Homeside
Lending has made it increasingly difficult for us to make our payment. And even when we did make our payments,
they falsely claimed that we did not.
Judge Adams referred to above, advised us to seek a Litigation
Attorney. HLS continues to use their
unlimited resources to drag this case out.
I attempted to mediate, but HSL made offer that did not reflect our
court ordered mediation session.
Their offer was just another attempt to take possession of our home by
predatory servicing practices. I then
refused said offer.
With all the different
Attorney Generals in different states around the Nation that are suing HSL on
behalf of their constituents, I don't understand how HSL is getting away this
type of behavior. I am a NYC Police
Officer. I purchased the home to
retire to in a few years and I moved my family from NYC to Virginia
with this intent back in 1998.
To date, it seems that no
attorney wants to touch this case because of the unlimited resources of the
mortgage company and the complexity of the circumstances.
We are still homeless.
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From stoplittonloannow@yahoogroups.com,
"Dusty Pilot" wrote:
Problems start when loan transfers to Litton Loan.
I
had a loan with Ameriquest. I missed
one payment November of 2002. I
talked with them and they set up a plan that I would pay $200 more each
month, in addition to my regular payment, for 8 months which would bring
everything up to date. I could afford
to do that, and we agreed to the plan.
Then, BEFORE the first payment was due, I received a notice from
Ameriquest that they sold the loan to Litton. I received papers from Litton along with temporary coupons
They
said they would send a payment book later) for payments.
I
made my first payment to Litton on time, and then the next month's payment on
time. Then they contacted me with a
threat of foreclosure because they said I wasn't making my payments. They were starting foreclosure proceeding,
so they said. I contacted my bank for
proof the checks had been cashed by Litton.
When Litton was contacted with the proof, they said they would look
into it. I received a call back and
they said: "We did find the money--but it wasn't posted to your
account." They said the only
remedy was forbearance, and I had to pay $1200 for quite a few months to
cover their court costs, attorney's fees, etc. This is when more problems started.
I
was served papers from a law firm in Twinsburg Ohio, and the following day I
called them, but the attorney that had sent the forbearance letter was no
longer with the firm -- they would get back to me which they never did.
I
tried reaching people at Litton but could never reach a real person. Left many messages, with no response. In the meantime, they had a man come out
to photograph my house, but before I could get to him and ask what he was
doing, he jumped in his car and took off.
This
is when I turned the mess over to my attorney. It took him almost a month to find out what was going on
because he had the same problems I had -- everyone he talked to at Litton
didn't have an answer other than we'll get back to you, but never did. The same was true with the law firm they
hired.
After
all the problems began, I was hospitalized three times due to anxiety over
this situation. I also suffered a
minor stroke.
My
attorney filed a lawsuit against Litton, which turned out to be Deutsch Bank
National Company. Then he started
getting somewhere. We now have a
pretrial set for the 15th of January 2004.
Several
weeks ago Litton, or Deutsch (hard to tell who you are dealing with) changed
counsel -- now another attorney is involved.
I
have found many web sites on Litton, filled with complaints very much the
same as mine. The first complaint I
found was at http://www.selegal.org/litton_loan_servicing.htm. As I read the story, as with many other
stories about Litton since then, I felt like they were describing my story to
a "t".
Dusty
Pilot
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We bought our home
3 years ago while I was pregnant with my daughter. It was a fixer upper and we have put everything we had into
fixing it. Our money and our
hearts. We are just about done. I am now pregnant again and we are in the
process of redoing the nursery. This
has nothing to do with my story it is just explaining why I am so desperate
to keep my home.
My story is much like everyone else. Soon after we bought the house, our loan
was sold to Fairbanks Capital. We
never received any notification of this, so we sent our regular payment to
the old company. It was sent back
stating they were no longer our mortgage company. It took us forever to figure out who was, and then when we did
-- they would not send us a statement or an address to mail the payment to. We were still arguing with them trying to
get the information when we got a notice that our payment was late.
Fairbanks fixed that for us by allowing us to pay
over the phone with a $15.00 fee. We
tried to set up automatic payments from our bank, but they told us that was
not an option. We went about the next
year or so making payments. Every
once in a while our payment would show as "late" again, and we
would have to go through the late fee pay by phone thing again. My husband and I were starting fighting
because I thought he was not mailing the payments. I took over sending the payments myself, but almost every month
the payments were again showing up as late.
Fairbanks were always willing to let me pay over the phone and only
pay $15 to not incur more fees.
We also kept getting letters about the forced insurance
although our insurance agent continued to send faxes to prove we had
insurance.
In Feb 02, my husband was hurt in an accident at work,
which eventually resulted in him losing his job. He was drawing worker’s compensation and when that ran out, he
went on unemployment until he recently found a new job.
During the time he was off work and before the worker’s
comp started, we got behind by one payment.
We called Fairbanks and tried to explain our situation. We had heard
there were companies who would either let you pay the interest or work out a
different payment plan. Fairbanks
stated they did not offer these options and we needed to be 3 months behind
in order for them to make us a deal.
We were advised to put that money in the bank, wait the 3 months, get
behind, and then they would make us a deal.
That sounds incredibly stupid now, but we are young and
this is our first experience with anything like this. So, we did it. The 3 months were up and it was time to make our deal.
When we called to make our deal, we were told there was
no deal -- and that after fees and attorney’s, we owed them almost 4 thousand
dollars!
While we were trying to come up with this money and
figure something out, we continued to make payments to them. What we did not realize was they were not
crediting our payments, but putting them into escrow.
In Sept 03, our basement wall caved in. Our insurance company was going to cover
it, so we hired a contractor. In October,
the repairs were finished, the insurance company sent our checks and we
thought everything was OK. We
received two checks. One written to
us for our belongings. We signed our
check over to Fairbanks in order to make our account current. They verified this would make our account
current and we could go about making our payments. We were told our payments would be adjusted to add in the extra
fees we still owed. They told us to
wait and they would send us a statement.
They still had our other insurance check. We thought everything was fine with the
house and our payments and we went about trying to get the insurance
check. The work was finished in Oct. The check was sent from the insurance
company in Oct.
We did what we were supposed to do. The check was also made out to Fairbanks
because they have the loan on our home.
Made perfect sense. They were
supposed to get an inspector out here and then release the contractor’s
check.
After almost a month, we called them to see what was
going on. They said they didn't have
the right paperwork and we needed to send it again, so we did. Our contractor and insurance company also
sent their paperwork again. Still a
month later and nothing. We called
them again and were told they had to have an original estimate from the
insurance. We tried explaining that
there wasn't one because at first the insurance company wasn't going to cover
it. We were told they had to have it,
but they would settle for a letter from the contractor and one from the insurance.
We sent all of that and waited some more. Again no check. We contacted them yet again and were told they still needed an
original estimate. This is when the
insurance company and their lawyers got involved. Then the contractor and his lawyer got involved.
Fairbanks said if the contractor would just send some
more forms, they would get the inspector out. So, he did all of that and still nothing. When we tried to confront them again, we
were told they were only in the office on certain days at certain times. We were hung up on and never allowed to
speak to a manager. When I asked for
a name, we were accidentally disconnected.
Finally, they told us they were setting up an
appointment with an inspector. He came
a few weeks ago, signed off and everything was fine. We called Fairbanks and were told we would
receive the check before 1-12-03.
Nope still didn't get it. This was on a Monday. I
figured it was the mail and gave them until Tuesday. I still had not received it. Now my contractor is threatening a
lawsuit. He is out of pocket money
and he came out on Sunday and helped us when no one else would. So on Tuesday, I started calling
again. I was told I could only talk
to one-person because no one else knew anything and that person was not there
for the rest of the week.
On Thursday 1-15-04, our local paper came out and
the foreclosure notice was in it. It
said the house would sell on 1-30-04.
It wasn't until the next day that we received the letter from
Fairbanks. Actually, it wasn't a
letter of explanation, but a copy of the foreclosure notice that appeared in
the paper.
I still did not realize Fairbanks were crooks. I thought my husband and I was just young
and stupid or just crazy. Everyone I
knew thought I was lying and I guess they thought I kept the contractor’s
money for myself too. No one believed
me and thought I was too stupid to not have proof that my bills were paid.
We called Fairbanks again and were told that the almost
$4,000.00 (Four Thousand Dollars) that we gave them, had been put in
escrow. They said it could not be put
toward the account until the account was made current. We tried to explain that that is what the
money was for. We were told that we
would need to talk to someone else who would not be in the office until
Tuesday 1-20. This would only give us 10 days to stop the foreclosure. We were also told if we were to make the
account current we would get our $4,000.00 back with interest.
We were also told that the contractor’s check for around
$15,000.00 would not be released until the loan is made current. I could not understand this because so
many times we were told it was in the mail.
So we waited thinking there was nothing we could do
until Tuesday. I decided to get
online and do some research on Fairbanks.
That is when I found all of the information about what kind of company
they are and all of the lawsuits against them. In a way, it made me feel better because I knew I was not crazy
or lying, but in a way, my heart sank.
Almost every story I read was exactly like mine.
Before we found all of this info on Fairbanks, my father
offered to pay the money that it would take to stop the foreclosure. He wanted it in writing that this would
stop the foreclosure and release the money for the contractor. We figured that this would also release
the money we gave them -- we would
pay my dad back and go about making our regular payments. We are also trying to refinance the house
and I think this is when it all started.
From what I have read of others stories, when you try to refinance is
when they foreclose.
Now I am worried.
I don't know if I should let my dad pay and risk that they are lying
again, take his money and still foreclose.
I just don't know what to do.
I will do anything to keep my home.
I can't explain to my daughter why she cannot go home.
I am sorry this is so long and probably confusing
but I appreciate you reading it. It
is nice to know that I am not alone.
Tery
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A Feel Good Story In The Making. (posted by bill)
In an
earlier post, I wrote about one of Homeside Lending’s pending foreclosures in
Illinois. The homeowner is on active duty in Iraq and cannot be reached. The foreclosure
would put the homeowner’s elderly and legally-blind Mother on the street.
Well guess what… she is getting help as I write this post!
I would like to thank Eric Schuller, with the Lt. Governor’s Office in
Illinois. Eric requested all the information so he can take it to the
Illinois Attorney General. He wants this issue dealt with ASAP! Eric has
shown what it is to protect the people of his state and I think more will
stand up and follow.
To me, this is a huge victory for us all. We need to stand up and give this
woman a round of applause because she is the strangest person I have ever
heard of. It all starts with one person. Lets keep the snowball rolling. It
doesn’t matter who the fight is against or who we are fighting. All that
matters is that we stand united, no matter who our servicer is.
This case is about Homeside and mine is Fairbanks – same scam – different
faces. If what worked in this case, who is to say it won’t work for other
cases or lead a path of light for someone else. There is power in numbers and
we need to show our numbers.
A long time ago, I said we need to look for solutions outside the box and
that is how this issue was resolved.
I didn’t know how to get the court to stop the foreclosure, so I started
looking for people to help her if she was kicked out on the street. I called
the USO to see if they could find her a new place to live. After talking to
Lisa Moeller, Assistant Director of the USO, she contacted the Lt. Governor’s
office and it snowballed from there.
It just goes to show that maybe we are looking in the wrong places for help.
We need to look at the whole picture, even the back of it, and go with a road
that makes sense but isn’t traveled as much, or isn’t subjected by political
influence.
Let’s keep the war going and see who we can help next.
Thanks to Dee, for making me look at things in a different way. And to Moose,
there is a grim reality in what you say, and for some reason it works to make
things look clearer, so I thank you for your insight.
Greg Collins should be looked at as a Superman. He lived in his car for two
weeks, 1500 miles from home to help Linda. To me, the man should be
recommended for Sainthood!
Lets take the fight to them instead of waiting until the last minute. We can
do this! We just have to work as a group, no matter what are differences are.
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